Rock Bottom Golf

Printable View

  • 03-24-2007
    Belly
    Rock Bottom Golf
    Anyone purchased from them, and how was their service? I'm thinking of picking a few items up but wanted to get some feedback!
    Thanks!
  • 03-24-2007
    angusmcoz
    Rock Bottom
    I've purchased a few clubs from them on Ebay and was always quite happy with their product descriptions and service. The last two items were Nickent GH Plus 5 and 7 Ladies. They were won on a Sunday night and delivered the following Wednesday. To date I've never had a problem.
  • 03-24-2007
    Belly
    [QUOTE=angusmcoz]I've purchased a few clubs from them on Ebay and was always quite happy with their product descriptions and service. The last two items were Nickent GH Plus 5 and 7 Ladies. They were won on a Sunday night and delivered the following Wednesday. To date I've never had a problem.[/QUOTE]

    Thanks for your feedback!
  • 03-25-2007
    bsc8603
    Rock Bottom is solid!
    I've ordered 3 or 4 times with time..excellent service and descriptions and quick delivery. Highest recommendation from this guy!
    :thumbsup:
  • 03-25-2007
    macmai
    Echo these other folk's comments. I've bought several times from them w/o any issues whatsoever. They've got some fantastic deals too
  • 03-26-2007
    GoMocs
    Also several purchases, quick service, zero complaints...will use them again!
  • 03-26-2007
    dorkman53
    I've bought from them before; no problems.
  • 04-05-2007
    Mizunogolfer
    Another thumbs up here.
  • 04-07-2007
    Terrya22
    I have bought from them several times and never had a complaint. Always get what I order and usually I get it the very next business day.
  • 04-18-2007
    eugkim
    Also no problems with my purchases.
  • 04-18-2007
    cbadics
    i bought from them and had no problems.
  • 05-04-2009
    Kevintern
    Good Prices, Poor Customer Service
    I've made a few purchases from Scratch. The value has been great, but the customer service has been less than stellar. Most recently I had a Titleist fairway wood develop a crack along the face, and the response I got was a very short "the warranty has expired". I've had the club for 1.5 years, a little more care and empathy would have been nice.
  • 05-04-2009
    Pky6471
    [QUOTE=Kevintern]I've made a few purchases from Scratch. The value has been great, but the customer service has been less than stellar. Most recently I had a Titleist fairway wood develop a crack along the face, and the response I got was a very short "the warranty has expired". I've had the club for 1.5 years, a little more care and empathy would have been nice.[/QUOTE]
    I would go back to Titleist to complain , not Rockbottom after 1.5 yrs... if it was Callaway, they would fix it right, no question ask
  • 05-04-2009
    lorenzoinoc
    I've had nothing but positive experiences with RBG. Those $20 Mizuno mocks are a staple of mine (light outerlayer).

    Kevintern, given the situation you described, don't ever even consider getting married.
  • 05-04-2009
    oldplayer
    I also can endorse RBG. I have made 3 or 4 purchases and they were sent international fedex to Aust. Product was always as described and good quality and shipping was very fast and reliable usually 3-4 days. In short very quick and efficient service.
  • 05-07-2009
    TexasJeff
    I just received my first order from them. They are among the lowest around and have good specials. I'll probably be getting a driver from them eventually. I ordered Sunday and the clubs arrived the following Thursday, though I'm sure FedEx was busier than usual during Mothers Day week.
  • 05-11-2009
    KoolCat
    [QUOTE=Kevintern]I've made a few purchases from Scratch. The value has been great, but the customer service has been less than stellar. Most recently I had a Titleist fairway wood develop a crack along the face, and the response I got was a very short "the warranty has expired". I've had the club for 1.5 years, a little more care and empathy would have been nice.[/QUOTE]


    That is no longer the retailer's problem. In fact, unless you receive the item damaged, I think you are required to go directly to the manufacturer.

    I've bought from Rock Bottom golf a few times and have no complaints. Great prices, quick shipping. No worries...