That's what you call a pointless survey. They have places like 5 guys going up against McDonald's. Two completely different concepts. One is a sit-down, eat-in fast casual dining experience and one is completely fast food. You can't compare the two. Also, 5 guys is much more expensive than McDonald's. I also don't believe this survey because McDonalds is always first in speed, consistency and value. That's why they've grown their market share by 18% while everyone else has lost.
Be wary of surveys as they are often skewed to meet the needs of the surveyor.
In & Out is good if you get the double-double burger with cheese but if you get a plain hamburger it's pretty ordinary.
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